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A message from
our Alliance Partner, Commonwealth Bank.
View Online.
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Hi MTA
Queensland Member,
As the coronavirus continues to affect the economy, we know many
businesses are facing unprecedented and extraordinary pressures.
The past few weeks have been challenging for many Australians,
especially for those of us affected by recent stay-at-home
restrictions. Since the beginning of the pandemic, our communities
have shown how resilient we can be, but we know that many businesses
will be concerned about the impact on their financial circumstances.
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We're open, safely
CommBank branches and ATMs across Australia remain open. We're taking
all necessary steps to keep you, your team, and our people safe,
including following all requirements for indoor mask-wearing,
check-ins, and deep cleaning.
Supporting our
business customers
We've activated our Emergency Assistance to provide our business
customers with a range of support measures during this time. If
you are seeking help, you can find the latest information here.
Refund
merchant fees^
If you're facing financial difficulty, you can ask us to refund your
Merchant terminal rental fees, minimum monthly Merchant Service Fee,
Monthly Access Fee, and Simple Merchant Plan fee (as applicable) for
up to 90 days.
If you have a Relationship Manager they will be able to assist you
with this, or you can speak with the Merchant Services team on
1800 230 177, who are available 24/7.
Defer
repayments on your eligible BetterBusiness Loan*
We're also expanding the support available to small businesses across
Australia who are significantly impacted by recent pandemic-related
restrictions. If you are an eligible small business customer with
less than $10,000,000 of total Commercial liabilities with CommBank,
you may be offered a repayment holiday on your eligible
BetterBusiness Loans due to the impact of coronavirus on your
business. Eligible small business customers will be contacted by
CommBank regarding a loan repayment deferral.
If any customers need support, especially those in affected areas,
you can also call 1800 314 695 or reach out to your
dedicated CommBank Relationship Manager.
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Keeping you safe online
Unfortunately, during times of disruption we see an increase in scams
and fraud. Please be alert to anyone seeking your banking details. We
offer resources to protect our business customers and help you to
become more resilient against fraud, click here to
get started.
Australians have shown since the pandemic began that by working
together and supporting each other we can minimise the impact of the
virus and help everyone get back on track. We will do whatever we can
to help you if you need assistance.
Warm regards
The CommBank Team
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Things you should know.
This information is current as at July 2021 and is prepared for
distribution to Commonwealth Bank Alliance Partners and their members.
As the information on this page has been prepared without considering
your objectives, financial situation or needs, you should, before
acting on the advice, consider its appropriateness to your
circumstances. This communication contains important information or
updates about your existing service and as such you cannot unsubscribe
from these types of messages.
*Customers eligible to apply for a loan repayment deferral include any
CommBank business customer who holds a BetterBusiness Loan with less
than $10,000,000 of total commercial liabilities with CommBank. Loan
repayment deferrals are offered at the final discretion of the bank.
Credit provided by the Commonwealth Bank of Australia. These
products are only available to approved business customers and for
business purposes only. Applications for finance are subject to the
Bank's eligibility and suitability criteria and normal credit approval
processes. Applications for finance are subject to the Bank's
eligibility and suitability criteria and normal credit approval
processes. View our current Terms and Conditions for
Business Finance and consider them before making any
decision about these products. Rates are subject to change. For current
interest rates, visit Business banking rates and
fees.
^Merchant terminal fee waivers, fee and notice period waivers on Cash
Deposit and Farm Management Deposit accounts are available to any
CommBank business customer impacted by Covid.
This includes impacts to business location, business owners /
employees, business suppliers or to the business customers. Assessment
is on a case-by-case basis and is at the final discretion of the Bank.
Please view our Merchant Agreement,
Financial Services Guide
and consider them before making any decision about these products.
Commonwealth Bank Alliance Partners may receive a referral fee from
Commonwealth Bank of Australia for each successful referral (excludes
existing customers). This communication contains important information
or updates about your existing service and as such you cannot
unsubscribe from these types of messages. If you have a complaint,
please get in touch with your Commonwealth Bank Relationship manger or
call 131 998. View commbank.com.au/coronavirus
before making any decision or speak to your Commonwealth Bank
Relationship Manager for more information.
Commonwealth Bank of Australia ABN 48 123 123 124, AFSL and
Australian credit licence 234945.
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